/ CUSTOMER SERVICE
We want our customers to be happy with our products and services. Please contact us directly if you have any questions, comments or concerns. We will get back to you as soon as possible.
Do you love our products? We do, too, and we like to share. Please contact us directly for wholesale inquiries — we are open to ideas.
PRIVACY & SECURITY
California Cookie Company is committed to protecting your privacy online. We do everything we can to make this online experience user friendly and enjoyable. Gathering data regarding our customers is necessary in order to bill and ship orders with accuracy. Please read the following to understand how this information is utilized.
What information do we collect?
California Cookie Company asks for billing and shipping address information when a customer is ready to checkout. This address information is not, and WILL NOT, be sold to other companies to encourage more junk mail. We keep all customer information private. We also require a valid phone number. This helps us cut down on fraud and protect the online shopper. If a customer chooses to be added to our mailing list, by subscribing in the box in the sidebar, they can easily unsubscribe by clicking the unsubscribe button found at the bottom of promotional emails.
What are cookies?
How do we use information we collect from cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continuously improve our website to better meet the needs of our customers and prospective customers. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
What do we do with the information we collect?
We use it to ship your order. That's it!
With whom do we share your information and for what purpose?
California Cookie Company does not sell, rent, or trade your personal information with others.