/ CUSTOMER SERVICE

We want our customers to be happy with our products and services. Please contact us directly if you have any questions, comments or concerns. We will get back to you as soon as possible.

WHOLESALE INQUIRIES

Do you love our products? We do, too, and we like to share. Please contact us directly for wholesale inquiries — we are open to ideas.

PRIVACY & SECURITY

California Cookie Company is committed to protecting your privacy online. We do everything we can to make this online experience user friendly and enjoyable. Gathering data regarding our customers is necessary in order to bill and ship orders with accuracy. Please read the following to understand how this information is utilized.

What information do we collect?
California Cookie Company asks for billing and shipping address information when a customer is ready to checkout. This address information is not, and WILL NOT, be sold to other companies to encourage more junk mail. We keep all customer information private. We also require a valid phone number. This helps us cut down on fraud and protect the online shopper. If a customer chooses to be added to our mailing list, by subscribing in the box in the sidebar, they can easily unsubscribe by clicking the unsubscribe button found at the bottom of promotional emails.

What are cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized. You may use the Help feature on your browser to find information on how to manage, restrict, or prevent the use of cookies. Please note that if you disable cookies certain aspects of californiacookieco.dk may not function properly.

How do we use information we collect from cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continuously improve our website to better meet the needs of our customers and prospective customers. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.

What do we do with the information we collect?
We use it to ship your order. That's it!

With whom do we share your information and for what purpose?
California Cookie Company does not sell, rent, or trade your personal information with others.

Your consent
By using our Website, you consent to the collection and use of your personal information by californiacookieco.dk as outlined in this Privacy Policy.

Changes to our Privacy Policy
From time to time, we may change our Privacy Policy. We will post those changes on this page so that our customers will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.

This version of the California Cookie Company Privacy Policy is effective December 1, 2020.

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