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Order

How do I get in touch if I have questions or comments?


You are always welcome to contact us at orders@californiacookieco.dk or call +45 28 68 73 01.




How can I remove an item from my cart?


Just click on the Cart Icon (it's on the top of the page on right side), then View Cart and Remove.




Where can I pick up my order?


Contact us at orders@californiacookieco.dk, or call +45 28 68 73 01 and we'll arrange a pick up time and place. Same-day delivery may be possible within a 25-30 kilometer radius.





Payment

What payment methods do you accept?


We want to make it easy for you to get your cookies! Currently, we accept: - Credit / Debit Card - MobilePay - PayPal





Shipping

When will my cookies arrive?


Short answer: As soon as possible! Long answer: Orders completed before 16.00 will be sent out via GLS the next business day. Need your cookies in a hurry? Contact us at orders@californiacookieco.dk or call +45 28 68 73 01.




How much is shipping?


Shipping within Denmark is included in the price of your cookies. Contact us at orders@californiacookieco.dk or call +45 28 68 73 01 for orders outside of Denmark. International shipping will be forthcoming.




Where do you send cookies?


Anywhere we can! Note that shipping outside of Denmark will incur shipping charges. Please contact us at orders@californiacookieco.dk or call +45 28 68 73 01 and we'll find a solution that works for you.





Cookies

Do you have sugar-free cookies?


At this time there is not enough demand for us to offer sugar-free varieties. However, send us a message at orders@californiacookieco.dk and we'll consider adding this option to our line up if enough people express interest.




Do you have gluten-free cookies?


At this time there is not enough demand for us to offer gluten-free varieties. However, send us a message at orders@californiacookieco.dk and we'll consider adding this option to our line up if enough people express interest.




Are your cookies handmade?


Yes, we make them in Denmark.




What is the shelf life of your cookies at ambient temperatures?


We have found that your cookies will stay fresh and delicious for up to a week if they are stored in an airtight container, out of sunlight and away from extreme temperatures. They can be frozen and thawed to enjoy again!




Are your cookies all-natural?


Whenever possible, we use organic and locally sourced ingredients in their most natural state possible.




How do I know if cookies have ingredients I am allergic to?


Allergy information is available on every cookie package. If you have any further questions or concerns, please feel free to reach out to us at orders@californiacookieco.dk or call +45 28 68 73 01.




Can I make an order of cookies in different flavours?


The answer is... ''EENY, MEENY, MINY, MOE...''! Choose this option in Shop and write us how many cookies of which flavour you want to have in your order!





Other

Where can I send my comments?


We can't wait to hear your opinion! Drop us a line at orders@californiacookieco.dk, or call us at +45 28 68 73 01.





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